Terms & Conditions

Terms & Conditions

Terms & Conditions

Terms & Conditions Colorado Springs

Terms & Conditions Colorado Springs

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Welcome to Little Monkey Bizness. By visiting our facility, booking services, purchasing memberships, participating in events, or using our website, you agree to the following Terms & Conditions.

General Play Policies

  • Socks are required for everyone entering the play floor, including both adults and children.

  • Outside parties, including gifts, cakes/cupcakes, decorations, or celebrations not booked through Little Monkey Bizness, are not permitted inside the café or facility at any time.

  • Children must be supervised by a parent or guardian at all times unless participating in an approved drop-off style program or event.

  • Outside drinks are not permitted 

  • Guests play at their own risk and signed waivers are required for all participants.

  • Aggressive behavior, rough play, bullying, climbing on exterior structures, or other unsafe conduct may result in removal from the facility without refund.

  • Sick children should remain home. Management reserves the right to deny entry to visibly ill guests.

  • Capacity limits may apply during peak times.

Waivers & Liability

  • Parents/guardians assume all risks associated with active indoor play and participation in activities.

  • Little Monkey Bizness is not responsible for lost, stolen, or damaged personal belongings.

  • Parents/guardians may be financially responsible for intentional damage to equipment, furnishings, or facilities.

Promotions, Discounts & Gift Cards

  • Only one coupon, discount, or promotional offer may be used per family per day unless otherwise stated.

  • Return Visit point redemption may not be combined with other offers or discounts.

  • Punch Cards:

    • Valid for the age range listed on the card

    • May be used for multiple children within the same household

    • Cannot be combined with other discounts or promotions

  • Gift cards may not be redeemed toward birthday parties, Parents’ Night Out, seasonal camps, Marco’s/Blackjack Pizza purchases, or select specialty events unless specifically stated.

  • Promotional pricing or party discount codes are valid only during the specified promotional period and cannot be applied retroactively to existing bookings.

Birthday Parties & Private Events

  • A deposit is required to reserve birthday parties and private events.

  • Promotions and discounts cannot be combined.

  • Late arrivals do not extend reserved party times.

  • Outside food policies apply and additional fees may be charged for unauthorized food items or party setups.

Camps, Parents Night Out & Drop-Off Programs

  • Children attending drop-off style programs must be fully potty trained.

  • Parents/guardians must remain reachable at all times during participation.

  • Emergency contact information and relevant medical or allergy information must be provided before participation.

  • Management reserves the right to request early pickup for unsafe, disruptive, or aggressive behavior.

Membership Terms

  • Memberships automatically renew unless canceled before the next billing cycle.

  • Memberships are non-transferable and only for approved household members.

  • Membership benefits apply only while membership remains active and in good standing.

  • No refunds or prorated refunds will be issued for unused membership time.

Refunds & Credits

  • Admissions, event tickets, memberships, deposits, and specialty event registrations are non-refundable unless otherwise stated.

  • Store credits or rescheduling options may be offered at management discretion.

  • No refunds will be issued for missed visits, illness, scheduling conflicts, or voluntary early departures.

Photos & Media

  • By entering the facility, guests acknowledge that photos or videos may be taken for marketing, social media, advertising, or website purposes.

  • Guests who do not wish to appear in promotional materials should notify management in writing prior to participation.

Website & Online Booking

  • Pricing, promotions, hours, policies, and availability are subject to change without notice.

  • We reserve the right to correct errors in pricing, descriptions, or availability at any time.

Safety & Facility Rules

  • No smoking, vaping, alcohol, weapons, or illegal substances are permitted on the premises.

  • Guests must follow all posted rules and staff instructions at all times.

  • Children must use equipment only as intended.

Contact Information

For questions regarding these Terms & Conditions, please contact your local Little Monkey Bizness location through our website.